The Following papers are published in Volume 2, Issue 12, August, 2013

Paper Title : Service Quality Influence on Patient Loyalty: Customer Relationship Management as Mediation Variable (Study on Private Hospital Industry in Denpasar) (p.01-14)

Authors : Ida Ayu Werdiningsih Kesuma, Djumilah Hadiwidjojo, Ni Luh Putu Wiagustini & Fatchur Rohman.

Paper Title : Intelligence-Led Policing (ILP) as A Strategic Planning Resource in the Fight against Transnational Organized Crime (TOC) (p.15-28)

Authors : Dr. Peter Bell & Mitchell Congram.

Paper Title : The Role of Entrepreneurial Orientation in Mediating the Effect of Organizational Culture and Government Policy toward Business Performance: Case Study: Koperasi Unit Desa in Bali Province (p.29-42)

Authors : I Nyoman Sugawa Korry, Eka Afnan Troena & Djumilah Hadiwidjojo & Noermijati.

Paper Title : The Portfolio Characteristics and Investment Performance of Bank Loan Mutual Funds (p.43-53)

Authors : Zakri Bello.