Vol 6, No 4, 2017

The Following papers are published in Volume 6 Issue 04, 2017

Paper Title : Influence of Organizational Resources Portfolio on Organizational Performance in Tourism Government Agencies in Kenya [p.01-17]

Authors : Leah Waithira Ng’ang’a, Dr. Esther Wangithi Waiganjo & Dr. Agnes Wanjiru Njeru. 

Paper Title : Influence of Strategic Direction on Organizational Performance in Tourism Government Agencies in Kenya [p.18-36]

Authors : Leah Waithira Ng’ang’a, Dr. Esther Wangithi Waiganjo & Dr. Agnes Wanjiru Njeru.  

Paper Title : Examination of KANO’s Two-dimensional Quality Model into Consumption Experience and Anticipated Satisfaction for Bed and Breakfast’s Customers [p.37-52]

Authors : Lung-Yu Li & Long-Yuan Lee. 

Paper Title : Effect of Training on the Performance of the Star Rated Hotels in Kenya [p.53-64]

Authors : Ismail Buro Hassan, Dr Fred Mugambi & Dr Esther Waiganjo.